Kenda Safaris is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit https://www.kendasafaris.ssatenacity.co.ke or use our travel services.
This policy is prepared in accordance with the Data Protection Act of Kenya. By using our website or booking our services, you agree to the practices described below.
Personal Information
We may collect the following information when you make an inquiry or booking:
Full name
Email address and phone number
Postal or physical address
Passport details where required for bookings
Payment information
Travel preferences and special requirements
Medical information relevant to your trip
Website Usage Information
We automatically collect technical information such as IP address, browser type, pages visited and time spent on our website to improve user experience.
Your information may be used for the following purposes:
Processing bookings and payments
Arranging accommodation, transport and park permits
Communicating important travel updates
Sending promotional offers where you have consented
Improving our website and services
Complying with legal and regulatory obligations
Kenda Safaris does not sell or rent your personal information. We may share necessary information with:
Hotels and lodges
Airlines and transport providers
National parks and conservation authorities
Payment processing providers
Government authorities where required by law
All third party providers are required to protect your data and use it only for the purpose of delivering services related to your booking.
Our website uses cookies to improve functionality and user experience. Cookies help us understand website traffic and remember your preferences. You may disable cookies in your browser settings, although this may affect certain features of the site.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or disclosure. Access to personal data is limited to authorized personnel only.
As a travel company, your personal data may be transferred outside Kenya when arranging international travel services. We ensure such transfers are conducted securely and in compliance with applicable data protection laws.
We do not knowingly collect personal information from children under the age of 13 without parental consent. For travelers under 18 years, a parent or guardian must provide consent for the processing of personal data.
Under Kenyan data protection law, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your data where applicable
Withdraw consent for marketing communications
Requests may be submitted through our official contact channels.
We may update this Privacy Policy from time to time. Updates will be posted on this page. Continued use of our services constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy or how your personal data is handled, please roeach out to Kenda Safaris using the details found in our Contact Us Page.
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